Frequently Asked Questions

Frequently Asked Questions2019-07-03T13:27:30+10:00

WHAT DOES THE PALADIN GROUP DO?

The Paladin Group works with communities, governments, large multinational organisations, not-for-profit and private companies across the Asia Pacific delivering essential support services in complex environments.

Paladin has an outstanding track record in the region as an ethical provider of security, safety, risk management, community engagement and garrison services with significant expertise in working in partnership with local communities.

We have a highly qualified board of directors with a depth of experience in delivering complex projects in challenging environments, both in the government as well as private sectors. We have more than 4,500 employees across the Asia Pacific region and our partnership model is built on the participation, training and mentoring of local staff and landowners to achieve stability and prosperity.

WHO IS ON THE BOARD OF THE PALADIN GROUP?

Paladin is very proud of the experience and expertise we have gathered in the company and our record of integrity and high standards, which is why we have in place a Board that collectively has more than 100 years of experience working across the public sector, military service, police and private business in challenging and complex environments across the globe.

Click here to read more about our board of directors.

HOW DOES PALADIN GROUP WORK WITH LOCAL LANDOWNERS?

Our partnership model is built on the participation, training and mentoring of local staff and landowners to achieve stability and prosperity. We have a long and proud history of creating joint ventures and local partnerships and employ a 1,200 strong majority local workforce who are trained to international standards in security.

For example, in PNG we have a long-running and successful partnership with local landowners Peren Investments. As part of our Build-Operate-Transfer model we recently expanded the share ownership with our joint venture partner in security firm Ponwan Paladin and now proudly have a 50/50 ownership structure, another example of our ongoing commitment to our company values and philosophy.

WHAT IS YOUR COMMUNITY ENGAGEMENT APPROACH ABOUT?

At Paladin we believe in a community engagement approach to implementing projects.

The build-operate-transfer model is a core part of Paladin’s philosophy and involves partnering with local communities to build a project, operating the project in partnership and transferring skills and knowledge followed by transferring ownership to achieve enduring prosperity and positive legacies. For employment this means more national labour, for investment, this means leaving behind companies and skilled workforces after the project has been completed.

HOW DID PALADIN DEVELOP ITS COMMUNITY ENGAGEMENT APPROACH?

A critical aspect of the work we do at Paladin is our unique community security model. We have used expertise from a range of industry experts to develop our community engagement strategy. One of the experts was Dermot Casey a former senior public servant who retired from the Australian Public Service in 2013 and has had an extensive 40 year career in public administration. He subsequently joined Paladin’s Board of Directors in May 2019.

Paladin is very proud of the experience and expertise we have gathered in the company and our record of integrity and high standards, which is why we have in place a Board that collectively has more than 100 years of experience working across the public sector, military service, police and private business in challenging and complex environments across the globe.

WHAT OTHER BUSINESSES MAKE UP THE PALADIN GROUP?

Paladin is a leading provider of project support services in the Asia-Pacific region.

We have an outstanding track record as an ethical service provider in the region delivering across a broad range of complex, remote, large-scale, high-risk projects and operations.

Paladin Group is made up of the following businesses:

  • Black Swan – Security services in PNG
  • ECM – Electrical construction and maintenance support in PNG
  • Sentinel – Security services in Timor Leste
  • Rentlo – Transportation in Timor Leste
  • ECM Greater Monaro

HOW LONG HAS PALADIN BEEN OPERATING ON MANUS ISLAND?

Paladin is the longest serving contractor operating on Manus Island, and has been delivering services relating to this project since 2013. Our approach to working in Manus has been to go above and beyond a compliance mindset and adhere to the highest standards when it comes to security, safety and risk management for residents, staff and the communities we operate in.

WHAT IS THE NATURE OF YOUR WORK ON MANUS ISLAND?

Paladin is not in a position to comment publicly on any matters relating to our work on behalf of the Australian Government in Papua New Guinea due to the terms of our contract. What we can say is that our number one priority is the safety, security and wellbeing of our staff, the communities in which we operate and the people in our care.

WHAT DOES BLACK SWAN DO?

Black Swan is a premier security company that provides services to leading government and corporate clients in PNG. Black Swan prides itself on adhering to the highest possible operating standards and ethical practices and expects its staff to always act in accordance with the highest standards of respect towards staff, residents and the communities in which we serve.